SHIPPING & RETURNS POLICY

SHIPPING

• We endeavor to fulfill orders promptly. As a guideline, please allow two weeks for production and delivery. This is a guideline and not a guarantee. If you need your order by a certain date, prior to ordering please contact the Studio to review your options.

• Currently, the studio only ships to within the 48 contiguous United States and the District of Columbia.

• We are not liable for any loss or damage caused by a delay in shipment or by the acts or omissions of our shipping carriers, including packing, handling or shipping.

RETURNS

We endeavor to ensure that you are satisfied with your purchase. Once your purchase is delivered or picked up, you will have seven days to examine it. If for any reason you are not satisfied, you may return it for a refund equal to the purchase price minus a 10% restocking fee, by notifying the Studio via email within the seven day period. Each returned item must be received in the same condition it was in when shipped. Please note that you will be responsible for professional art packaging and shipping back to the Studio. All returned items will be inspected upon receipt for condition. We reserve the right to decline any return or deduct the value of any damages assessed when the item is delivered back to us from the total amount credited, up to 100%, if the item can no longer be sold. The Studio cannot accommodate requests to return items or respond to any emailed reports of issues with an item any later than seven calendar days after it has been delivered to you.

Contact Us If you have any questions, please contact us by email using the contact form on this Website.
 
LAST MODIFIED: December 30, 2024